15 Best CRM Apps and Why Your Small Business Needs One

Before the Internet, it was much easier to keep track of contacts and customer information. Now, because we can connect on such a vast level, it can be much more difficult to manage contacts and customer data. This is where CRM apps come into play. Let’s take a look at what these are and some of the best CRMs for small businesses.

 

If you own a small business, there are several things you have to be aware of when it comes to customer retention strategies. Marketing and social media presence are on the top of that list.

But so is customer relationship management. New CRM apps are popping up all the time, and figuring out what the best ones are and why you may need them can be difficult.

You want a simple CRM for small businesses, but you also want a tool that is easy to understand, easy to use, and easy to access. As there are a lot of different ones available, we are going to take a look at some of the best CRM tools for startups.

What is CRM?

A CRM, Customer Relationship Management, is a technology for managing all your company’s relationships and interactions with current and potential customers. Small businesses are usually interested in this for one main reason; to improve business relationships.

CRMs also help you automate processes, which will save you time and money.

These apps help companies stay connected to customers, streamline workflow, and improve profitability. All of which is important for a small business that is growing.

When you hear someone talk about CRMs or CRM apps, they are referring to a tool that helps them with contact management, sales management, productivity, and more. The very best CRM for small business will also streamline a lot more for you including:

  • Customer Relationships
  • Customer Service
  • Supplier Relationships
  • B2B Relationships

There are literally hundreds of CRM apps out there. Pricing ranges from free to thousands of dollars, depending on what you are looking for. To help you sift through all of these, I have put together a list of the best CRMs for small businesses. This will, at accurate mobile phone number list the very least, give you a place to start looking.

Now that we have a little information about CRM apps and what they do, let’s take a look at 15 of the best CRM for small businesses.

Best CRM Apps for Small Businesses

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1. Zoho

 

Zoho has come a long way the zer da interfazearen diseinua: 10 oinarrizko printzipio past few years since offering an email service. They now deliver one of the best CRM tools for small businesses. Zia, the conversational AI from Zoho, is the AI-powered sales assistant for any customer information you need from your CRM system.

Zoho has a multi-channel CRM that includes:

  • Email
  • Live Chat
  • Telephony
  • Social Media

It also provides you with detailed analytics and a blueprint of everything. Furthermore, you can also integrate the Zoho sales CRM system with popular bzb directory business apps, so you are covered in every area imaginable.

2. HubSpot

 

If you have been researching for a management tool, then you have probably heard of HubSpot CRM. The HubSpot CRM app offers everything you need to organize and track customer leads. Perhaps the most attractive thing about HubSpot is that it is free.

With tons of automated tasks, less data entry for you means more time to spend getting to know those leads. Interactions are tracked automatically and deals are displayed on one dashboard for total visibility without added work.

HubSpot allows you to have up to 1,000,000 contacts, users, and storage without any expiration date for free. It’s definitely worth checking out if you are looking for a simple CRM for small businesses.

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