Let’s take a look at the main features that WhatsApp Business offers. Product CatalogThe product catalog is a way to make it easier to share information about the products and services your company offers. With this feature, you can register the details of each item, including photo, description and price. Customers can access this data whenever they want. To do this, simply enter your profile information to view the products you have registered. Example of a product catalog on WhatsAppYou also have the option, during the conversation, to share the details of each product with the customer.
Just tap the clip at
Just tap the clip at the bottom of the screen and chinese overseas british data choose “Catalog”. There, just choose an item and send it. It’s a practical way of passing on all the information the customer needs to make a purchasing decision. Location of the businessIn the previous photo, you can notice that the owner of the pizzeria informed the location of the establishment. Including this information not only gives your business a more professional look but can also help the customer locate the company.
When clicking on the map
When clicking on the map, the user can start the ranking of the page depends navigation and be guided by GPS to reach the establishment without having to type the address. This is the type of detail that delights the customer and helps them become a brand promoter. Message tools In the customer service routine, there are phrases and explanations that are repeated in several conversations, and WhatsApp offers tools that facilitate this communication. With the Business version, you can create: greeting message; away message; quick responses.
WhatsApp Business Settings PageThe greeting
WhatsApp Business Settings PageThe greeting message asia phone number is sent when the customer contacts your business for the first time or after more than days since the last conversation. As for the away message, it is very useful if you are unable to respond for a period of time. This is what happens when the company is not during office hours, for example. The quick answers are very interesting. With them, you can define shortcuts so that the complete message appears without having to type it completely.
would Digital Marketing be without
StatisticsWhat would Digital Marketing be without metrics? It is precisely from them that we can understand whether our work is going well. If the numbers are not favorable, we are able to define improvement actions. If they are good, it is worth understanding the reasons to maintain the quality of the service. WhatsApp Business statistics are very simple, but they already allow us to draw some conclusions. It is possible, for example, to know if customers are reading messages.