WhtasApp Business statistics pageTagsLabels allow you to organize conversations, categorizing them in the way that is best for your business. You might want to mark messages that require urgent feedback or messages that were sent by new customers. This way, it’s easy to find these messages later. Later we will show how to use this feature.Tags on WhatsApp BusinessSource: Capterra.Short linkThe short link is a way for customers to start a conversation with you without having to add your phone number to their contacts.
By clicking on it people
By clicking on it, people are directed to the WhatsApp chinese malaysia data conversation screen and can now talk to your company. Let’s think about why this is good. Maybe you already have a good amount of followers on Instagram and Facebook, but it would be good to bring these people to WhatsApp to develop a closer relationship with them. The short link allows you to do just that, which can result in increased sales if these leads are nurtured properly.
are the advantages and disadvantages
What are the advantages and disadvantages of your links should stand out visually WhatsApp Business?As you have seen so far, WhatsApp Business offers features that are not available in the traditional version. Labels, messaging tools, statistics and a profile with complete information about the business help a lot in customer relationships. This is great, as consumers are demanding and like to have complete information about the companies they interact with. He also makes a point of receiving attention when he needs to answer questions or resolve problems, and WhatsApp Business meets these needs.
However the application has limitations
However, the application has limitations that prevent asia phone number its use by large companies. For example, the statistics are limited and do not allow understanding response times and customer satisfaction. Furthermore, the application does not allow several operators to work on the same account, on different computers. Do you see why it is not suitable for large companies? You could even use several numbers so that each employee can open WhatsApp Business on their computer, but the work would still be limited due to the impossibility of transferring calls and the lack of integration with the CRM.
If your business is small
If your business is small, the commercial version of WhatsApp is, without a doubt, a great tool. But, as it grows, you will feel the need to have something more elaborate, and that’s where the WhatsApp Business API comes in. What is WhatsApp Business API? API stands for Application Programming Interface, or application programming interface. It is a set of programming standards that enable integration between software. The WhatsApp Business API allows you to integrate it with CRMs, customer service platforms, marketing automation software, among other technologies.