Every activity needs the right tools to be performed correctly and achieve results. Even the simplest task, without the right equipment, can be complex, if not impossible to complete. If you think about how long and tortuous a purchasing process in b2b can be, it is natural that the inside sales team must also be supported by technology. Continue reading this article, you will find 10 useful tools for success in sales.
Why Inside Sales Needs Dedicated Tools
To truly make a difference and help the company identify the best business opportunities, it job function email database is not possible to equip the inside sales team with the same tools used by the outside sales team.
While there are many options available, thanks to the constant developments in digital, on the other hand it is not possible to experiment with all the tools on the market until you find the perfect ones. We have tried to collect some of them and below we offer you some advice to make the right choice.
Inside sales tools
1. Telephone or smartphone
The essential device for inside sales activities is content marketing for lead generation: 5 essentials undoubtedly the telephone and, to ensure that it is a technologically advanced tool, today it is better to focus on smartphones that update the software automatically. In addition to calls, among the recommended functions, we point out sms or messaging chats, video calls, the possibility of connecting 2 people and internet browsing.
inside sales tools2. Wireless headphones or earphones
The absence of wires allows you to move easily between desks. Even while talking on the phone, to search for information in the archive or ask for support from a colleague, but also to take notes by hand or in a shared document in real time.
3. Dual monitor computer
Two screens are perhaps the bare minimum for a person. Who deals with cmo email list inside sales, especially if the interactions with prospects take place via chat or video call. The second screen, in these cases, will be used to take notes, update the contact card in the CRM which will be the next tool we will talk about. Let’s move on to the software aspect, starting with those of Customer Relationship Management.
4. CRM
CRM software is essential to facilitate the management of relationships with acquired and potential customers. It is the main channel for sharing information between strategic departments, primarily marketing, inside & outside sales and customer service. Not only that, it is also a very useful tool from the perspective of prospects and customers. Because each interaction is recorde and in. The next one there will be no need to repeat data and concepts already said. In this way, engagement improves and trust between buyer and company is consolidated.
A CRM integrated with marketing & sales automation software which we will talk about shortly. Such as the one from HubSpot , also helps in managing social selling. Monitoring campaigns activated to generate and qualify leads.