How to respond depending on the reason for absence of the person in charge
When the person in charge is not available, depending on the reason, it can be difficult to know how to convey the reason. Here we have compiled typical responses for each reason why the person in charge is not available. We will also introduce some general-purpose phrases that are not offensive.
When a person in charge is temporarily out of the office, it is appropriate to reply, “I’m sorry, but ____ is away from her rcs data desk.” People may be away for various reasons, such as to eat or go to the bathroom, and the reason may not be immediately clear. If they are not away for a long time, such as on a business trip, say, “I’m away from my desk.” This is a versatile phrase, but it suggests that they will return to their desk soon, so it is not appropriate when attending a long meeting.
Other calls in progress
If the person in charge how to build credibility of an online store in de? is on another call and cannot answer the phone right away, say, “I’m on the phone right now, so it may take a little while.” Depending on the content of the call, you may be able to answer the phone in a few minutes, but there are also cases where you may have to answer the phone for several tens of minutes. When dealing with customers, it is appropriate to assume that you will not be able to b2b phone list answer the phone for a long time and to respond in a way that suggests that you may have to keep them waiting.
Absent in a meeting
If the person in charge is away at a meeting, check their schedule to see when they are expected to return and let them know. You can respond by saying something like, “XX is currently in a meeting. He is scheduled to return at XX o’clock, so please ask him to call you back. Is that okay?” If the meeting is long and it is difficult to call back during business hours, you can say, “I’m in a meeting today and won’t be able to answer the phone. I would like to contact you tomorrow. Is that okay?”