The virtual Virtual PBX with mobile switchboard and its various architect database products are a clear example of this. If our company has this type of telephony, we can—among many other options—create what is known as a closed user group. This means we will have the possibility of integrating the company’s mobile lines into our switchboard.
What is a closed user group and what is it used for?
A closed user group is a service offered by most voip providers. Its purpose is to make internal calls within the company by dialing an extension or short number, allowing for faster and easier communication with both company landlines and mobile phones.
This service uses mobile lines associated with the zendesk integration with a virtual switchboard switchboard as extensions . This option results in considerable savings on the company’s telephone bill. Since calls made between lines included in a closed user group will not be charged as such.
Most voip providers include a fixed fee, which is usually very affordable, but the real advantage.Is that you don’t pay for calls made between company lines . The same applies to call setup, as with traditional telephony, regardless. Of whether the calls are made from a landline or a mobile phone.
This service is especially useful for companies with many employees who need to communicate with each other, especially if a large number of them frequently travel outside of spain. Even if calls are made from different countries, they are still completely free.
Advantages of integrating mobile lines with the switchboard
As we’ve seen, there are many advantages that companies can gain from integrating mobile lines into the virtual switchboard.
These benefits will have a direct and significant impact not only taiwan database list on business development, but also on improved. Customer service and a much more efficient organization of employee work.
These are the most important benefits that the company obtains by using this service:
Cost reduction : this is undoubtedly one of the most important and effective. Advantages of using a closed user group. The savings on internal company calls are considerable for any type of company, regardless of its size or sector of activity. However, it is an extraordinary advantage for large organizations with multiple. Locations and a large number of employees, as it can result in a very cost-effective reduction in phone bills