Virtual Secretary Software? Of course, at Más IP we have customized developments for virtual secretary companies.
Our solution, which is completely upbit database customizable to each case and need, has two sections that work together: IP Telephony, and our CRM Software solution.
Virtual Secretary Software
More and more companies are turning to virtual secretaries to assist their clients when they are not in the office, cannot answer calls in person, or need someone to handle bookings, calendar management, email response, and other administrative tasks.
At Más IP, we offer software solutions for avoiding pitfalls in special data collection companies that market these Virtual Secretary services through integrations with VoIP and data applications developed by us.
Thanks to this fully customizable tool for each specific case, we make it easier for virtual secretaries to provide the best service to each of their clients.
Frequently Asked Questions
When a call comes in, will I know which company it’s for?
Of course, that’s what it’s all about. When taiwan database list a call comes in, the app will open the profile of the company being called, and you’ll see the customer service message your client has requested.
Will the call be logged in the system?
Of course, all calls are recorded in the app so you and your clients can keep track of them.
While I’m on the call, can I send an email to inform the customer?
Of course, you can do what the client has asked you to do: send them an email or forward the call.
Will I be able to manage the client’s calendar?
Yes, each client has their own calendar that you can manage.
Advantages of the solution:
- IP PBX
- Management software (Calls, emails, calendars, reminders, etc.)
- Access panel for the administrator and for clients
- Numbering for your clients
- Call recording
- Fax to Mail
- Statistics of the service provided
- Real-time information on services provided to customers
- Connection to the system from anywhere
At Más IP Telecomunicaciones, we help our clients solve the technological challenges of their internal and external communications systems through virtual telephony,  virtual switchboards ,  omnichannel contact center software, and CRM and ERP integrations.