These companies Asterisk Programming work with solutions specifically designed for the automation. And efficient management of switchboards , in order to get the most. Out of this engineer database interesting tool, one of the most widely used on the market, due primarily to its great versatility.
Asterisk installation, configuration, maintenance, and support
When a company decides to install an asterisk pbx, it must follow a series of steps that. Will allow it to obtain a complete, reliable tool suited to its specific needs.
First, we need to download the software , which, as we mentioned, is open source and can be obtained. For free from the website of the storing data virtually: types of storage systems and advantages company that developed it.
Next, we must choose whether we’ll install it in the cloud or on a computer . In the latter case, we’ll need a computer with certain minimum requirements. We recommend opting for the virtual switchboard.
By using a cloud-based pbx, we’ll gain a series of benefits that aren’t available with any other option. Furthermore, this alternative is highly scalable, allowing us to increase or decrease the options and plans we use as our business circumstances change.
Asterisk applications in the enterprise
Once we have installed asterisk, we need to select the most useful applications. For our specific case, as we mentioned earlier. This choice will depend primarily on the taiwan database list characteristics of our business, but there are a number of applications that are essential in any case, and therefore we must have them. Here are some examples:
Voicemail
Call recording
Integration with other management systems such as crm and erp
Creating reports on calls sent or received
Direct dialing from a customer or supplier’s record
Call groups
Integration with other communication channels such as email, social networks, instant messaging applications or sms
Call waiting management
Ability to answer a call from any other company phone
Detailed call log, with information about call start and end times.
To enhance your applications, there’s a plugin called freepbx . It’s an open-source web-based configuration panel for asterisk, created years ago to easily configure asterisk’s inputs, outputs, and specific functions.