Being among the 50 R&F Leaders of CMS Brazil is a significant milestone for TACTIUM and for our CEO, Josie Picanço. This recognition reflects our trajectory of excellence built over almost three decades and our ongoing commitment to leading and innovating in the crit and collections sector. For TACTIUM, this award is more than a trophy: it reaffirms our role as a reference in technological solutions that positively impact crit and collections processes and promote efficiency and satisfaction of our customers.
The Crit and Collections Sector Scenario in Brazil
The crit and collections sector in Brazil faces canada telegram data constant challenges, from rising default rates to the ne to serve an increasingly demanding and connect consumer. According to data from the National Conferation of Commerce of Goods. Services and Tourism (CNC). The default rate in the country has remain high in recent years. With millions of consumers and companies behind on their financial obligations. This scenario reinforces the importance of smart strategies and robust technologies that optimize collection operations, ruce costs and improve the customer experience.
Over the past few years, companies have realiz that consumers value personaliz, fast and efficient customer service. Furthermore, market studies indicate that companies that invest in cutting-ge technological solutions, such as those offer by TACTIUM, are able to achieve higher crit recovery rates, rucing the negative impact of default on the business.
TACTIUM: Leadership and Innovation in Technology for Crit and Collections
TACTIUM’s position among the 50 R&F Leaders of CMS Brazil is a reflection of our dication to transforming the crit and collections what is crm (customer relationship management)? what is it used for? sector with innovative solutions. Our trajectory. l by the vision of Josie Picanço. Recogniz in the Knowlge Leaders Collections category . Is mark by overcoming challenges and a constant search for excellence. Which has allow us to develop effective and integrat tools that improve performance and increase customer satisfaction.
The sector has chang. Having gone through periods of intense use of telephony. With high-performance prictive dialers such as TACTIUM IP. Through the introduction of dashboards, optimiz mailing management . Treatment of numerous types of restrictions and blocks, from chipeiras to optimiz contracts with VOIP telephony operators. And is now experiencing a reality bas on the application of omnichannel solutions with an emphasis on digital and the adoption of artificial intelligence resources.
This approach helps companies build asia email list a more positive relationship with customers, promoting a less aggressive collection environment that is more align with the expectations of the modern consumer.
The Impact of TACTIUM Solutions on the Sector
TACTIUM’s solutions directly contribute to improving crit recovery rates and rucing operating costs in contact centers and collection teams. Recognition as one of the 50 R&F Leaders reinforces TACTIUM’s role as a company that sets trends in the sector .Promoting technologies that improve efficiency and user experience. With 100% integrat tools in an omnichannel vision. Combin with analytics solutions to evaluate and suggest better approaches. Our clients can better understand consumer behavior and adjust strategies in real time.Promoting more efficient and less invasive collection.
The Future of TACTIUM in the Crit and Collections Sector
For Tactium.being Among the 50 Industry Leaders Is More Than a Celebration. It Is an Incentive to Continue Innovating and Raising Market Standards. the Award Also Encourages . Us and Renews Our Commitment to Continue Investing in New Technologies and Expanding Our Services . To Meet the Nes of a Constantly Evolving Market.
Our mission is clear: we want to transform the crit and collections sector, providing solutions that align technology and humanization. Supporting our customers in building a more efficient and positive collection experience.
TACTIUM’s position among CMS Brazil’s 50 R&F Leaders is a recognition of the tireless work of our entire team and the visionary leadership of Josie Picanço. This award reflects the trust of our customers and the importance of our solutions for the crit and collections sector. We are determin to continue to make a difference and raise the industry standards by offering tools that not only optimize processes. But also humanize service and promote a high-quality customer experience.
