Explain how you handle objections from prospects

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Explain how you handle objections from prospects

5/5 - (2 votes)

Purpose: Effective objection handling can make or break a telesales campaign.

Sample Answer:
“I listen carefully to the objection without interrupting, then empathize with the prospect’s concern. I address their objection with facts, benefits, or testimonials and try to reframe the conversation positively. If needed, I offer to follow singapore phone number list up with additional information or a demo.”

9. What is your approach to closing a sale over the phone?

Purpose: Closing skills are critical to achieving sales targets.

Sample Answer:
“I look for buying signals during the ideal for complex sales processes conversation, such as agreement on value points or questions about pricing. I then use assumptive closing techniques like, ‘When would you like to start the trial?’ or uas lists offer options to make the decision easier. I keep the conversation consultative, focusing on solving their problems.”

10. How do you ensure compliance with telemarketing regulations?

Purpose: Compliance ensures ethical practices and avoids legal issues.

Sample Answer:
“I stay informed about regulations such as the TCPA and GDPR. I always confirm consent before proceeding and respect Do Not Call lists. I also follow company policies strictly to maintain trust and professionalism.”

Tips to Prepare for a Telesales Marketing Interview

  • Research the Company: Understand their products, target market, and competitors.

  • Practice Your Pitch: Prepare a short sales pitch you can deliver naturally.

  • Highlight Metrics: Share quantifiable results like conversion rates or revenue generated.

  • Demonstrate Soft Skills: Showcase communication, empathy, and resilience.

  • Prepare Questions: Ask about sales targets, team structure, and training programs.

 

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